• aeoon service and support

Maintenance & Support

guarantee a consistently good performance of your aeoon DTG printer

With our aeoon maintenance and support package, we have found a way to combine all technical and administrative measures, as well as management measures during the lifespan of an aeoon machine. Our focus is on permanent and long term operability of the printers and their recovery in case of unforeseen failures. We do everything we can, so you are always able to reach the desired performance and function and prevent failures.

Our measures aim to prevent malfunctions and system failures and minimise operating and maintenance costs to preserve your investment in the long term.

  • Increase the service life of machines and other equipment
  • Optimise in-house processes and operations
  • Create a forward-looking cost plan
  • Improve the availability

Our well-trained service team will be happy to assist you

  • By phone

    +43 699 14 51 35 08

  • Via WhatsApp

    +43 699 14 51 35 08

aeoon’s 360° maintenance and support principle

With our 360° performance principle, we offer you:

  • Clearly defined maintenance process due to full-service-management
  • Qualified services in accordance with the respective current standards and regulations
  • Solutions in the course of sustainable production processes
  • Optimised life cycle costs
  • High efficiency and process reliability

Benefit from the advantages of the annual maintenance contract

The four measures of maintenance

The basis for regular testing is the technical documentation provided by the manufacturer.The basis for maintenance is the relevant guidelines, standards and laws. Troubleshooting problems in the event of damage to prevent uncontrolled system failure.By replacing or adding components, an existing system is brought up to the current (safety) technical standard (retrofitting).
Determining and assessing the current status.
Preservation of the target state.
Restoration of the target state or securing the target state in the long term.
Increasing functional safety without changing the required function.
Check, measure, count, trigger, document, analyse.
Readjust, clean, replace, release, record.
Repair, adjust, replace, trigger, log.
Planning, preliminary measures, release, implementation, testing, documentation.

Do you have any questions?

We are happy to advise you by phone, e-mail or at our locations in Austria or North America.

Innovation Center

aeoon Technologies GmbH
Amerling 133
6233 Kramsach – Austria
Phone: +43 5337 63207

Monday – Thursday from 8:00 – 12:00 and 13:00 – 17:00
Friday from 8:00 – 12:00 (UTC+1)

aeoon North America
3585 N 124th Street
Brookfield WI 53005 – USA
Phone: +1 (262) 527-4030

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